The Client Advocate meets with the client following the attorney appointment to confirm the client's understanding of their next steps and need for additional resources. May also be asked to pray with the Client before leaving.

Hospitality ambassadors are equipped to communicate with visitors or new members on how to get connected with Progressive, and host any visitors and/or group visits at Progressive.

Builds partnerships, coordinates outreach efforts, and fosters collaboration between the church and community. 

Attorneys provide limited scope/engagement services for 45-minute assessment of need to create a custom client “action plan” that empowers the client with a path toward resolution. Active law license required.

Guide attendees with disabilities to designated parking, offer mobility assistance, and ensure accessibility.

The Follow-up Advocate drives strong client outcomes by following up by call/text/email to help clients work through any barriers they may be facing in the weeks following the attorney meeting.

Seating Attendants help support the service by assisting worshippers find seating and other service-related needs.

Positioned at entrances, greeters are the first point of contact for worshippers arriving at Progressive. They should embody warmth, friendliness, and enthusiasm.